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Noticeboard

COVID-19

PRESCRIPTION REQUESTS -Please use MHOL where possible for script requests. Patients will understand that the practice will now need to introduce temporary measures to reduce the risks to patients and staff.

If you need to order your repeat prescription this can be done by

  • either placing your request through the letterbox next to main entrance or prescription box situated in the entrance lobby. Please refrain from entering the main reception area. If you don't have your repeat prescription tear off slip, a request form can be accessed via our website or entrance lobby.
  • On MY HEALTH ON-LINE (MHOL) if registered to use

If you usually collect your prescription from the practice, we would ask patients to consider either providing a stamped self-address envelope or stating your preferred Pharmacy for collection in order to reduce the need to attend the practice.

Smear Clinic -  **Due to the current circumstances, the practice will be suspending all smear clinics until further notice**


Mental Health:

If you have any concerns about your mental health during this time the following leaflet has some useful information and contact numbers:

Mental Health Advice leaflet


PRIVACY NOTICE

We hold data about our patients and staff too, and we have a privacy policy too!

There is a copy of our privacy notice on our website under 'Practice Policies', and we have posters displayed in our waiting areas.

 

If you wish to opt out of your health record being shared with other health professionals see post on the Welsh Health Record (www.gprecord.wales.nhs.uk ), or to opt out of receiving text message appointment reminders and health messages, please let us know

 

Please get in touch if you have any queries.

 

BLUE BADGES

Please note that City of Cardiff Council no longer contact GPs for information concerning for discretionary applications for disabled person’s blue badge.

Applicants need to complete Form BB2

Apply online:

https://www.gov.uk/apply-blue-badge

 

Postal Address: City of Cardiff Council, Blue Badge Team,

Po Box 47, Cardiff, CF11 1QB

 

Telephone: 02920 873232 (between 9.30am – 12pm only)

 

Email: disabledbadges@cardiff.gov.uk

DENTAL HELPLINE

The telephone number for the dental helping in 029 20 444 500

(open 24 hours a day, 7 days a week)

Please ring this number for any dental queries

Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
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