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PRESCRIPTION REQUESTS -Please use MHOL where possible for script requests. Patients will understand that the practice will now need to introduce temporary measures to reduce the risks to patients and staff.

If you need to order your repeat prescription this can be done by

  • either placing your request through the letterbox next to main entrance or prescription box situated in the entrance lobby. Please refrain from entering the main reception area. If you don't have your repeat prescription tear off slip, a request form can be accessed via our website or entrance lobby.
  • On MY HEALTH ON-LINE (MHOL) if registered to use

If you usually collect your prescription from the practice, we would ask patients to consider either providing a stamped self-address envelope or stating your preferred Pharmacy for collection in order to reduce the need to attend the practice.

Smear Clinic -  **Due to the current circumstances, the practice will be suspending all smear clinics until further notice**

Mental Health:

If you have any concerns about your mental health during this time the following leaflet has some useful information and contact numbers:

Mental Health Advice leaflet


We hold data about our patients and staff too, and we have a privacy policy too!

There is a copy of our privacy notice on our website under 'Practice Policies', and we have posters displayed in our waiting areas.


If you wish to opt out of your health record being shared with other health professionals see post on the Welsh Health Record ( ), or to opt out of receiving text message appointment reminders and health messages, please let us know


Please get in touch if you have any queries.



Please note that City of Cardiff Council no longer contact GPs for information concerning for discretionary applications for disabled person’s blue badge.

Applicants need to complete Form BB2

Apply online:


Postal Address: City of Cardiff Council, Blue Badge Team,

Po Box 47, Cardiff, CF11 1QB


Telephone: 02920 873232 (between 9.30am – 12pm only)




The telephone number for the dental helping in 029 20 444 500

(open 24 hours a day, 7 days a week)

Please ring this number for any dental queries


Fazana (f)

Fazana is an experienced pharmacist who works with the practice every Friday.  She is expert in understanding the difficulties of being prescribed lots of different medications.  You may be invited in for a medication review with Fazana, particularly if you have a complex past medical history and are on many medications.

Community Midwives

The community midwives work with the doctors in providing antenatal and postnatal care. They run a clinic from the surgery once a week and also provide care in the home comprising a booking visit and post natal visits. They liaise closely with the hospital services & consultant staff and can refer pregnant mothers to all the Hospital Clinics and Parent Education Clinics, Breast Feeding Workshops, TENS Clinics, Self-help Skills Groups, Aquanatal Exercise Groups.

After the birth of the baby they can make referrals to Breast feeding Support groups, Post natal Exercise groups and Backache/Posture Groups. They are the link to most support services for pregnant mothers during and after pregnancy. They can be contacted on (029) 2093 2784.

Sister Helen Nicholas (f)

Helen's clinics are held on  Thursdays (all day), and she also runs booking clinics on Friday mornings.

Community Nurses

The district nurses are employed by Cardiff and Vale NHS Trust and work as part of our practice team. They mainly offer home based services including ongoing care of acutely and chronically ill patients, dressings, blood taking, ear syringing, advice on incontinence and the provision of medical aids. They can be contacted on (01495) 20300262, or out of hours on (029) 20444501 and have a daytime message service on (029) 20497152.

Health Visitors

The health visitor is an employee of Cardiff and Vale NHS Trust.  She is available to help with health matters relating to the under 5’s and advises on matters such as feeding, sleep problems, behaviour and development. She works alongside the doctors in the child development screening programme. She offers support to new parents, with increased support for those suffering from postnatal depression.

She has regular involvement in child health surveillance  shortly after birth, at 6-8 weeks of age, at the 6-8 month hearing test, 18 months and 3 years but can be approached at any time for problems in the under 5’s and provides advice on the childhood immunisation programme.

Sister Elizabeth Thompson (f)

Lizzy looks after the routine health of our under our under 5's.  She runs a clinic at surgery every Wednesday morning.


Mrs Aileen Doyle (f)

A counsellor is employed by Cardiff and Vale NHS Trust offers sessions based in the surgery to patients of the practice. Jackie Thomas is our current counsellor. She see patients on Thursdays and her service is accessed through a GP referral.

Attached Staff

Community Psychiatric Nurses/ Psychiatric Social Workers

The CPN’s & social workers are employed by Cardiff and Vale NHS trust and are based in the Pendine Centre, Cowbridge Road West, Ely. They work with the Psychiatrists and Clinical Psychologists providing support and community treatment programs for people with psychological problems in the area. They may visit people in their own homes or arrange for clinic appointments in The Pendine Centre.


We have 2 mornings each week where a trust based phlebotomist comes to the medical centre to take blood tests. On 2 other mornings a member of the practice staff takes blood tests if requested by the doctors.

George Thomas Nurses

These nurses offer support to those with terminal illness. They work closely with the doctors, district nurses, hospital based oncology and palliative care doctors and the Marie Curie service including Holme Towers Hospice and Y Bwthin.
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