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Noticeboard

COVID-19

PRESCRIPTION REQUESTS -Please use MHOL where possible for script requests. Patients will understand that the practice will now need to introduce temporary measures to reduce the risks to patients and staff.

If you need to order your repeat prescription this can be done by

  • either placing your request through the letterbox next to main entrance or prescription box situated in the entrance lobby. Please refrain from entering the main reception area. If you don't have your repeat prescription tear off slip, a request form can be accessed via our website or entrance lobby.
  • On MY HEALTH ON-LINE (MHOL) if registered to use

If you usually collect your prescription from the practice, we would ask patients to consider either providing a stamped self-address envelope or stating your preferred Pharmacy for collection in order to reduce the need to attend the practice.

Smear Clinic -  **Due to the current circumstances, the practice will be suspending all smear clinics until further notice**


Mental Health:

If you have any concerns about your mental health during this time the following leaflet has some useful information and contact numbers:

Mental Health Advice leaflet


PRIVACY NOTICE

We hold data about our patients and staff too, and we have a privacy policy too!

There is a copy of our privacy notice on our website under 'Practice Policies', and we have posters displayed in our waiting areas.

 

If you wish to opt out of your health record being shared with other health professionals see post on the Welsh Health Record (www.gprecord.wales.nhs.uk ), or to opt out of receiving text message appointment reminders and health messages, please let us know

 

Please get in touch if you have any queries.

 

BLUE BADGES

Please note that City of Cardiff Council no longer contact GPs for information concerning for discretionary applications for disabled person’s blue badge.

Applicants need to complete Form BB2

Apply online:

https://www.gov.uk/apply-blue-badge

 

Postal Address: City of Cardiff Council, Blue Badge Team,

Po Box 47, Cardiff, CF11 1QB

 

Telephone: 02920 873232 (between 9.30am – 12pm only)

 

Email: disabledbadges@cardiff.gov.uk

DENTAL HELPLINE

The telephone number for the dental helping in 029 20 444 500

(open 24 hours a day, 7 days a week)

Please ring this number for any dental queries

contact your doctors online and get a response by the end of the next working day

Welcome to Radyr Medical Centre

 

Radyr_buildingWe are a 6 GP partner practice in the heart of the village. We work from a smart modern, purpose-built premises, and are supported by excellent nursing, managerial and administrative staff.

We have designed our website to make it easy for you to gain instant access to the information you need. As well as details about our opening hours and how to register, you’ll find a lots of useful information about our clinics, staff and links to health pages and other relevant medical organisations.

Get Well, Keep Well

We are not just here for when you are unwell. Our team of healthcare professionals offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. 

THANK YOU ~ thank you to all our patients who have passed on kind words and donated gifts. It is very much appreciated by all staff during this difficult time. Also a thank you to the wider community who have donated PPE including Visors!We are extremely grateful.

Appointments

Please note that due to Coronavirus, in order to keep patients and staff as safe as possible we are trying to reduce footfall into the Practice. Please telephone the surgery and try to avoid coming down as far as practicable. We are also now able to offer E-Consult for routine medical queries (see above) and MHOL is available for prescription requests. We are also pleased to now be able to offer video consultations as well as telephone consultations but will arrange face to face consultations if needed. Thank you for your co-operation during this time. 

GP and nurse appointments are bookable up to 6 weeks in advance.  We start surgeries at 8am, and consult until 5.30pm.

Should you have an emergency issue, and feel you cannot wait to see your usual clinician in a booked appointment, we offer same day appointments with the duty doctor/nurse.  We will always speak to you on the day of your request should you feel it medically necessary.  If you do have an emergency issue, we ask that you telephone before 10.30am.  More information can be found here.


COVID-19 – advice for patients 8/6/2020

Following the recent announcement from the government please follow the link below for the latest government guidance on staying at home.

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance?utm_source=f86eda5b-8cdf-4a4f-9866-b4d612e838fd&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediate

 

If you are worried about symptoms of Coronavirus you should use the NHS Direct Wales online symptom checker at www.nhsdirect.wales.nhs.uk/COVID19   

 

You should only call 111 if the symptom checker advises you to.

 

Please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of COVID-19 to stop the spread of infection.

 

You can help stop the spread of Novel Coronavirus by ensuring you practise good hygiene. Cough and sneeze into a tissue, bin it and immediately wash your hands with soap and hot water for at least 20 seconds.

 

For up to date advice please visit phw.nhs.wales/coronavirus  


Apply for an ONLINE healthcare account

Register for an ONLINE healthcare account

We now able to offer our patients use of My Health Online (MHOL) - an NHS Wales website where patients can undertake various health tasks securely via the internet.

More information can be found here.
Download the MHOL account request form here. ***Please print or complete the form online and email or post back to the Practice with a copy of identification***
General Registrations:If you would like to register with the Practice please follow the link below:
As above please print or complete the form online and email  or post back to the Practice once completed.

If you have any non-urgent requests/queries please use our new E-CONSULT service. 

(Site updated 10/06/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
NHS WalesThis site is brought to you by My Surgery Website