Noticeboard

COVID-19

PRESCRIPTION REQUESTS -Please use MHOL where possible for script requests. Patients will understand that the practice will now need to introduce temporary measures to reduce the risks to patients and staff.

If you need to order your repeat prescription this can be done by

  • either placing your request through the letterbox next to main entrance or prescription box situated in the entrance lobby. Please refrain from entering the main reception area. If you don't have your repeat prescription tear off slip, a request form can be accessed via our website or entrance lobby.
  • On MY HEALTH ON-LINE (MHOL) if registered to use

If you usually collect your prescription from the practice, we would ask patients to consider either providing a stamped self-address envelope or stating your preferred Pharmacy for collection in order to reduce the need to attend the practice.

Smear Clinic -  Cervical Screeening Wales have now resumed the recall system so if you receive a letter please contact the surgery to make an appointment.


Mental Health:

If you have any concerns about your mental health during this time the following leaflet has some useful information and contact numbers:

Mental Health Advice leaflet


PRIVACY NOTICE

We hold data about our patients and staff too, and we have a privacy policy too!

There is a copy of our privacy notice on our website under 'Practice Policies', and we have posters displayed in our waiting areas.

 

If you wish to opt out of your health record being shared with other health professionals see post on the Welsh Health Record (www.gprecord.wales.nhs.uk ), or to opt out of receiving text message appointment reminders and health messages, please let us know

 

Please get in touch if you have any queries.

 

BLUE BADGES

Please note that City of Cardiff Council no longer contact GPs for information concerning for discretionary applications for disabled person’s blue badge.

Applicants need to complete Form BB2

Apply online:

https://www.gov.uk/apply-blue-badge

 

Postal Address: City of Cardiff Council, Blue Badge Team,

Po Box 47, Cardiff, CF11 1QB

 

Telephone: 02920 873232 (between 9.30am – 12pm only)

 

Email: disabledbadges@cardiff.gov.uk

DENTAL HELPLINE

The telephone number for the dental helping in 029 20 444 500

(open 24 hours a day, 7 days a week)

Please ring this number for any dental queries

contact your doctors online and get a response by the end of the next working day

Welcome to Radyr Medical Centre

 

Radyr_buildingWe are a 6 GP partner practice in the heart of the village. We work from a smart modern, purpose-built premises, and are supported by excellent nursing, managerial and administrative staff.

We have designed our website to make it easy for you to gain instant access to the information you need. As well as details about our opening hours and how to register, you’ll find a lots of useful information about our clinics, staff and links to health pages and other relevant medical organisations.

Get Well, Keep Well

We are not just here for when you are unwell. Our team of healthcare professionals offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. 

THANK YOU ~ A big thank you to Jon and Martin at Barratt/David Wilson homes for providing us with fencing and signage to enable us to manage our flu clinics safely***

Appointments

7/10/20 ***we are experiencing serious problems with our phone lines. An open reach engineer is dealing with this issue but it is affecting the whole area. Please bear with us. If your problem is not urgent we would appreciate if you could call back tomorrow when hopefully the issue is resolved. Thank you for co-operation. 

Please note that due to Coronavirus, in order to keep patients and staff as safe as possible we are trying to reduce footfall into the Practice. Please telephone the surgery and try to avoid coming down as far as practicable. We are also now able to offer E-Consult for routine medical queries (see above) and MHOL is available for prescription requests. We are also pleased to now be able to offer video consultations as well as telephone consultations but will arrange face to face consultations if needed. Thank you for your co-operation during this time. 

***We would ask that patients treat our staff with courtesy and respect at this difficult time. We are under a significant amount of pressure as a result of the pandemic. We are operating a zero tolerance policy for anyone who is unable to abide by this. Thank you very much  in advance we are doing our very best to keep all services running.***

GP and nurse appointments are bookable up to 6 weeks in advance.  We start surgeries at 8am, and consult until 5.30pm.

Should you have an emergency issue, and feel you cannot wait to see your usual clinician in a booked appointment, we offer same day appointments with the duty doctor/nurse.  We will always speak to you on the day of your request should you feel it medically necessary.  If you do have an emergency issue, we ask that you telephone before 10.30am.  More information can be found here.


FLU CAMPAIGN 2020

We regret to inform you that due to current excessive demand we do not have any more flu vaccinations for the over 65 age group and are only able to vaccinate those that have already booked an appt. We are bound by the company who provide these vaccinations and they no longer have any more to provide us with. We sincereley apologise but this is something that is out of our control.Flu


Apply for an ONLINE healthcare account

Register for an ONLINE healthcare account

We now able to offer our patients use of My Health Online (MHOL) - an NHS Wales website where patients can undertake various health tasks securely via the internet.

More information can be found here.
GENERAL REGISTRATIONS:
If you would like to register with the Practice please follow the link below:
As above please print or complete the form online and email  or post back to the Practice once completed.

If you have any non-urgent requests/queries please use our new E-CONSULT service and a clinician will respond by the end of the next working day if you submit a request before 10.30am.

(Site updated 07/10/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
NHS WalesThis site is brought to you by My Surgery Website